At Northlight Shop, we understand that receiving your garden decor and outdoor accessories promptly and securely is essential to transforming your outdoor space into a serene sanctuary. Our delivery services are designed to be reliable, affordable, and tailored to meet the needs of our global customers, ensuring a seamless shopping experience from checkout to your doorstep.

Shipping Options

We offer two convenient shipping methods to accommodate your preferences and budget:

  • Standard Shipping: For a flat fee of $12.95, we ship via trusted carriers like DHL or FedEx. This option ensures your order arrives within 10-15 business days after processing, perfect for those eager to start their garden transformations quickly.
  • Free Shipping: On orders over $50, enjoy free shipping via EMS. This economical choice delivers your products within 15-25 business days after processing, ideal for budget-conscious shoppers who value savings without compromising on quality.

Processing and Delivery Timeline

Once you place an order, our team in Westbury, NY, carefully processes it within 1-2 business days. This includes quality checks and packaging to protect your items during transit. After shipping, delivery times vary based on your location and chosen method:

  • Standard Shipping (DHL/FedEx): 10-15 business days.
  • Free Shipping (EMS): 15-25 business days.

Please note that we ship worldwide, excluding Asia and select remote areas, due to logistical constraints. Delivery times may be slightly longer during peak seasons or due to unforeseen circumstances, but we strive to keep you informed every step of the way.

Tracking Your Order

After your order ships, you will receive a confirmation email with a tracking number. This allows you to monitor your package’s journey in real-time, so you can plan for its arrival and ensure someone is available to receive it.

Our Promise: At Northlight Shop, we prioritize your satisfaction. If you have any questions about delivery or need assistance, our customer-centric team is here to help. Reach out to us at [email protected], and we’ll respond promptly to ensure your outdoor elegance arrives as envisioned.

Thank you for choosing Northlight Shop—where we bring quality, style, and savings to your doorstep, helping you create the perfect outdoor escape with ease and confidence.

For more details, visit our website or contact our support team. We’re dedicated to making your delivery experience as smooth and enjoyable as your future garden retreat.